Shipping policy

This Shipping Policy applies to orders placed through https://nlimmobishop.com. At present, checkout and delivery are offered only to addresses in mainland metropolitan France. Delivery estimates and charges shown in Merchant Center, product listings and checkout must match this policy.

Delivery area
We deliver only to mainland metropolitan France.
We do not deliver to:

  • Corsica
  • French islands
  • French overseas departments and territories
  • military bases
  • military postal addresses
  • addresses outside mainland metropolitan France

This includes destinations with postal codes beginning 20, 97 or 98.
Orders to excluded destinations cannot be accepted at checkout.

Shipping origin
Orders are dispatched from:
NL IMMOBILIER
38 Rue d'Emeraude
35350 Saint-Méloir-des-Ondes
France

1. Order processing
Orders are normally prepared within 1 to 3 business days after payment authorisation. Business days are Monday to Friday, excluding French public holidays.

The daily cut-off time is 17:00 (Paris time, CET/CEST). Orders placed on a business day before 17:00 are processed the same day when possible. Orders placed after 17:00, or on weekends and French public holidays, begin processing on the next business day.

Personalised products, if offered, may display a longer preparation time on the product page; that disclosed product-specific time prevails.

2. Delivery time
After dispatch, estimated delivery within mainland metropolitan France is 3 to 5 business days. The usual total estimated time from order confirmation to delivery is therefore 4 to 8 business days. These are good-faith estimates rather than guaranteed appointments. Any legally required delivery deadline stated at checkout or in the order confirmation remains binding.

3. Shipping charges
Standard tracked shipping costs EUR 7.99 per order. Standard shipping is free when the eligible merchandise subtotal is EUR 65.00 or more after discounts and before shipping charges. The amount displayed at checkout is the applicable charge. No customs or import duties apply to domestic deliveries within mainland metropolitan France.

4. Tracking
Tracking is provided for dispatched orders where carrier tracking is available. A dispatch confirmation containing the tracking link or number will be sent to the email address supplied at checkout. Tracking activation may take up to one business day after the parcel is handed to the carrier.

5. Delivery address
You are responsible for providing a complete and accurate delivery address in mainland metropolitan France. Contact us immediately if a correction is needed. We cannot guarantee an address can be changed after dispatch. Additional costs resulting from an incorrect or incomplete address, refusal of delivery or failure to collect a parcel may be charged only where permitted by law and where they are attributable to the customer.

6. Delays, loss and damage
Carrier disruptions, severe weather, strikes, high-volume periods and other events may cause delay. If delivery is late, contact us so we can investigate. If a parcel appears lost, damaged or delivered incorrectly, provide the order number and relevant evidence. Risk of loss or damage transfers to a consumer when the consumer, or a designated third party other than the carrier, physically receives the goods, except where the consumer independently commissioned a carrier not proposed by us.

7. Partial shipments
An order may be divided into more than one parcel where operationally necessary. You will not be charged additional shipping solely because we split an order. Tracking details may be issued separately.

8. Destinations not served
We do not offer delivery outside mainland metropolitan France, including Corsica, French islands, overseas departments and territories, military bases and military postal addresses. These destinations must not be enabled in Merchant Center.

9. Contact
Email: support@nlimmobishop.com
Contact page: https://nlimmobishop.com/pages/contact